General Summary
The WCC Chief Operating Officer (COO) fills the position of second in command to the Senior Pastor and oversees the Church's daily operations, including the management of facilities, office administration, and the coordination of various ministries and programs. The COO supports staff and volunteer coordination, including hiring, training, performance evaluation, and maintaining HR policies and procedures. The COO works closely with the Church leadership to develop and implement strategic plans and initiatives that align with the Church's mission and vision. The COO must possess an outward perspective to be able to seek opportunities to align the Church with external resources that can be harvested to help the Church offset expenses, find new revenue sources, expand ministry, and build powerful coalitions.
Responsibilities
Overall, the COO plays a crucial role in ensuring the Church operates efficiently, allowing the
Senior Pastor and other ministry leaders to focus on spiritual leadership and community outreach. This position involves specific performance in Church Operations Management, Senior Financial Management, and Executive Ministry Leadership, ensuring organizational infrastructure, fiscal integrity, and disciple making processes exist, are monitored, and maintained so the church fulfills its mission.
Church Operations Management:
- Manages the daily facility staff and programming operations of WCC
- Manages all administrative aspects of WCC Staff and Volunteers
- Serve on the Wake Chapel Church elder team
- Develop, track, and implement all Wake Chapel Church policies
- Coordinate all legals matters in consultation with legal counsel
- Assist in making and implementing key leadership decisions, on behalf of the Lead Pastor and elder team
- Oversee capital campaigns and/or projects
- Provide leadership to all non-pastoral staff
- Facilitate and co-lead staff meetings and weekly leadership meetings
Senior Financial Management:
- Coordinate with Finance Committee and Treasurer Leads
- Administer and oversee annual budget
- Review, approve and supervise weekly & monthly expenses
- Work closely with the Financial Accountant to maintain policies and procedures
- Work closely with the Treasurer and Assistant Treasurer to prepare financial report to church membership annually
- Serve as financial liaison between Financial Review Committee and Elder Team
- Develop & present financial report to church membership annually
- Oversee all Wake Chapel financial activities, including reserved and designated funds loans, large gifts, etc.
Executive Ministry Responsibilities:
- Provide direct oversight to various volunteer-led This includes ministries to men, ministries to women, ministry to young adults and more.
- Offer pastoral care, including benevolence, to various individuals in the church, homeless and/or transients, as needed.
- Potentially serve on the Sunday morning teaching team
- Teach and/or administrate the church New Membership classes
- Works with the Senior Pastor and pastoral team in the development of short- & long- term strategic planning for the church
- Attend meetings necessary for the accomplishment of team-led ministry
Qualifications/Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Candidate Should Be Proficient & Confident in The Following Areas:
- Taking initiative by providing vision & leadership for their areas of responsibilities
- Strategic thinker and able to engage in creative & innovative solutions
- Embraces ministry that allows space for the spiritual gifts (ex. healing, words of wisdom, faith, and knowledge, prophetic, etc.)
- Passionate, relevant, and engaging communication skills (1:1, team, groups)
- Exceptional verbal communication skills are required
- Strong organizational skills for growing, mobilizing, and maintaining strong and effective teams and Able to manage large or complex systems for large church environments.
- Recruiting, training, leading and caring for volunteers
Additional Requirements:
- Commitment to their faith
- Understanding of theological principles
- Decision-making and problem-solving skills
- Managerial and supervisory skills
- Written presentation skills
- Has a passion to increase the church’s effectiveness and to help shape the spiritual lives of people through discipleship
- Wholeheartedly supports Wake Chapel Church, direction and statement of faith
- Self-motivated, self-disciplined, highly motivated and teachable
- Is a team player and committed to unity in the workplace
- Must pass a North Carolina state criminal record check, FBI criminal record check and child abuse history clearances
Professional Qualifications:
- Holds some form of bachelor’s degree (or higher) in either pastoral ministry/biblical studies or business administration.
- Experience serving in mid-size to large church (400+) strongly
- Experience leading and serving with others in a multi-staff
- Eight or more years of church leadership and management
Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Inventory software; Payroll systems; Internet software and Database software.
Education/Experience:
Bachelor’s degree (B.A) or equivalent from four-year college or equivalent; or 8 to 10 years related experience and/or training; or equivalent combination of education and experience.
Salary/Benefits:
Salary will be commensurate with experience and will be discussed later in the interview process. Funds for health insurance (including dental & vision) are included in the overall compensation package. Benefits include vacation and retirement plan. The compensation package is evaluated on an annual basis.
All applications should be submitted to wccrecruitment@wakechapel.org
