At Willow Creek Community Church our mission is to help people take next steps to Love God, Love People, and Change the World. We are a multi-generational, multi-ethnic multiplying movement of Christ followers passionate about worshiping Jesus, growing in
faith, sharing our lives & faith with others, reaching people who don’t have a relationship with God, and blessing our communities and world through our transformed lives & radical generosity.
As the Human Resources Director you’ll oversee all Human Resources for about 400 Willow staff members. You’ll develop a compelling vision and strategy for the HR team and how it supports the staff of the church. You’ll ensure we have a competitive strategy
for compensation and benefits and are in compliance with all applicable labor and employment laws. In addition, in collaboration with the HR team you’ll create clear and efficient processes for HR functions related to hiring, transitioning, staff development
& training. You will also own and create plans for complex staff relations issues and those involving executive staff and ensure there are clear and efficient staff guidelines along with policies and procedures in compliance with policy governance executive
limitations. You’ll also get to play a primary role in helping to shape staff culture.
Job Responsibilities
- Take point leadership on employee relations issues including those involving executive staff
- Lead and support performance management initiatives including performance review processes and performance improvement plans
- Co-lead the Ethical Review Committee
- Develop a set of clear and concise guidelines for staff
- Ensure treatment of staff (executive limitations) are upheld and in compliance with all applicable labor & employment laws and our own policy governance
- Provide leadership, support, coaching and clarity to the HR staff team
- Conduct regular 1:1 and team meetings
- Equip and remove obstacles for the team to ensure HR functions are executed at a high level
- Prepare and manage the HR operating budget
- Develop strategies and processes to identify and develop talent within the organization
- Ensure Willow has a solid bench for future leadership roles
- Through a combination of competitive compensation & benefits, listening, staff training and development, and more, create a winning strategy and culture to ensure Willow is a great place to work
Success is Defined As…
- A staff team that has clarity in their roles and what is expected of them at work.
- A staff team that feels listened to and cared for.
- Willow is a destination employer for people wanting to work in ministry.
Preferred Skills and Experience
Skills/Competencies
- Strong understanding of ministry practices
- Organizationally savvy in a church setting, understands how a church works
- Well versed in HR policies, practices and laws
- Strong written and verbal communication skills
- Eye for talent and a passion for empowerment and development
- Team leadership/management
- Sees high value in processes and systems but places a higher value on people.
Personal Characteristics
- Loves God - has an authentic relationship with God and attends/will attend a Willow Creek campus regularly
- Loves People - everyone matters to God. Serves others even when it’s inconvenient
- Integrity & Trust - unparalleled integrity. Can be seen by others as highly trustworthy.
- Courage - ability to hold a firm line and speak up when necessary.
- Approachable - creates warmth and safety in workplace relationships
- Empathetic - listens well and meets people “where they are”
- Organizationally Agile - can work well with a wide spectrum of people across the church.
- Strategic Mindset
- Emotionally intelligent
Education & Experience
- 4-year college degree preferred
- Leadership/managerial experience
- 10+ years HR experience; at least 5 in a leadership role
- HR leadership experience in a non-profit or church setting is highly preferred
- SHRM-CP or SHRM-SCP and/or CEBS professional designations are a plus but not required
